Privacy Policy
Effective date: March 31, 2026
This Privacy Policy explains how Prooflane collects, uses, and protects information when merchants install and use the Prooflane Shopify app. Prooflane helps Shopify merchants import, curate, and publish Google review content across their storefronts.
Information We Collect
When you install or use Prooflane, we may collect information required to operate the app, including your Shopify store domain, shop metadata, app settings, billing state, Google Maps place URL or connection data, imported review content, storefront display preferences, review curation choices, and technical usage information such as logs and sync activity.
How We Use Information
We use collected information to provide and improve the app, connect your business listing, import and sync review content, power storefront widgets and theme app blocks, support review capture workflows, maintain billing and account status, prevent abuse, troubleshoot issues, and communicate with merchants about service-related matters.
Google Review Content
Prooflane is designed to help merchants display publicly available review content associated with their business presence. Merchants are responsible for ensuring their use of imported review content complies with applicable platform rules, third-party terms, and local laws.
Third-Party Services
To operate the app, Prooflane may rely on third-party platforms and infrastructure providers, including Shopify, hosting providers, database providers, and review import providers such as Apify. These providers may process data only as needed to deliver their services to Prooflane.
How We Share Information
We do not sell merchant data. We may share information with service providers that help us operate the app, when required by law, to enforce our rights, or as part of a business transfer such as a merger, acquisition, or asset sale.
Data Retention
We retain information for as long as necessary to provide the app, comply with legal obligations, resolve disputes, and enforce agreements. If you uninstall the app, we may delete or anonymize associated data within a reasonable period, except where retention is required for legitimate business or legal purposes.
Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights to request access to, correction of, or deletion of your information. Merchants may also stop future collection by uninstalling the app from Shopify.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. When we do, we will post the updated version on this page and revise the effective date above.
Contact
For privacy-related questions, please use the support contact provided in the Shopify App Store listing or the contact method published on the Prooflane website.